Refund policy

Thank you for shopping at Faithful Grace. We appreciate your support. Please read our policy carefully before you place your order.

 

1. Final Sale & No Refunds/Returns

All sales and transactions provided by Faithful Grace are strictly final. We do not offer refunds, returns or exchanges once payment is completed. This policy applies to all products sold on our website.

 

2. Exceptions

We only make exceptions if required by local consumer protection laws, or if an item arrives defective or damaged through our fault. If you receive a damaged item, you must contact us within 3 days of delivery at orders.faithfulgrace@gmail.com with photos of the damage. 

 

3. Contact Us

If you have any questions regarding this policy please reach out to us at orders.faithfulgrace@gmail.com or send us a WhatsApp on 061 543 9819.